Privacy Policy

1. Introduction

Welcome to The Oracle Divine ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theoracledivine.com and purchase our spiritual products including Rudraksha beads, Vedic gemstones, puja kits, and deity idols.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you register an account, make a purchase, or contact us, we may collect personally identifiable information such as:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through our payment gateway partners)

Non-Personal Data

When you visit our website, we may automatically collect certain non-personal information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on each page
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfil your orders for spiritual products
• To create and manage your account
• To communicate with you about orders, products, and promotions
• To personalise your shopping experience
• To improve our website, products, and services
• To detect and prevent fraud or unauthorised access
• To comply with legal obligations
• To send you newsletters and marketing communications (with your consent)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our site.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment Processors: To securely process your transactions
• Shipping Partners: To deliver your orders to your specified address
• Analytics Providers: To help us understand website usage patterns
• Legal Authorities: When required by law or to protect our rights

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption, secure server infrastructure, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct any inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Data portability — request transfer of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Website: theoracledivine.com
• Email: info@theoracledivine.com
• Phone: +91-8700970867
• Address: 108 Divine Heritage Lane, Vedic Marg, Varanasi, UP 221001, India